Privacy policy

Privacy Policy

Koala & Co respects the privacy of all users and visitors to our website and ensures that the personal information you provide to us is treated confidentially.

We only use your details to make your orders as good and easy as possible. For all other information, we will only use that information with your consent.

Koala & Co uses the collected data to provide the following services: If you place an order, we need your name, email address, delivery address and payment details to process your order and keep you informed of its progress.

With your consent, we use your information to keep you informed about website development and special offers, promotions and newsletters.

If you no longer wish to use this, you can let us know by sending an email to our customer service. If you choose to write a review, you can choose whether to add your name or other personal information. We are interested in the opinions of our visitors, but we reserve the right not to publish entries that do not meet the conditions of our site.

If you are responding to a promotion or contest, we ask for your name, address and email address. We use this data to run promotions, announce the winner(s) and measure response to our marketing campaigns. In addition, non-personal information about our online users may be collected to determine the total number of visitors to the website.

Koala & Co does not sell your data. Koala & Co will not sell your personal data to third parties and will only share it with third parties who are involved in the execution of your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Koala & Co will oversee this. Nevertheless, Koala & Co is not liable for any damages resulting from the use of personal data by third parties.


Cookies are small pieces of information that are stored on your computer by your browser. Koala & Co also uses cookies. Cookies allow us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. Our cookies provide personally identifiable information.

You can set your browser not to receive cookies when shopping at Koala & Co. If you have any questions about Koala & Co’s Privacy Policy, you can email our customer service. Our customer service department will help you if you need information about your data or if you want to change it. You expressly have the right to correct your data. In the event that changes to our Privacy Policy are necessary, you will always find the latest information on this page.